TERMS & CONDITIONS / FAQs

Our Service

This website operates under the domain name www.davisdoherty.co.nz
All use of the products and services offered on the Davis Doherty website and any information or other content on the Davis Doherty website is governed by these Terms & Conditions.

By using the Davis Doherty website you agree to be bound by these Terms & Conditions. 


Delivery

Orders for unbranded clothing are usually delivered within 1-4 working days and often earlier. If you require logo branding on your clothing, delivery time is usually 7-10 working days. 

All orders are despatched by courier and are trackable. 

 

 

Delivery charges are:

Auckland Region, $6.99 +GST, delivery 1-2 working days
Rest of North Island, $10.99 +GST, delivery 1-3 working days
South Island, $14.99 +GST, delivery 2-4 working days
Rural Delivery, additional $8.99 +GST all areas, allow extra 2 days


Payment

We require payment before goods are delivered. You can pay online to our bank account number (12-3109-0111795-00) or by EFTPOS, Cash, Visa or Mastercard if you visit our store.

For the online store orders we accept Visa and Master Card

 

Credit Card Details: 

Credit card debit is handled by Direct Payment Solutions (DPS). DPS use several mechanisms to protect the security and integrity of your personal information.

 
Samples

Ordering samples is easy. Choose the products you would like to sample, add them to your cart, and go to checkout. Proceed and pay for the products.

If after having inspected the samples you decide to return some or all of the items, then these items need to be returned within 10 working days to receive a prompt and full refund. The goods MUST be in their original packaging with all product tags and labelling attached and in merchantable folded condition as you received them, or you will be charged a re-packing fee of $4.00 +GST per garment.  Any garment not fit for resale will not be refunded.


Returns 

Davis Doherty is committed to providing exceptional service, quality garments, and excellent value for money. However, if for some reason you are not entirely satisfied with your purchase, please call or email us to arrange an exchange or refund.

All returns must be sent back within 10 working days of the invoice date including samples.

Customers will be responsible for all freight costs unless the garment received was damaged or wrongly supplied in which case we will reimburse you for reasonable postage back to us.

The goods MUST be in their original packaging with all product tags and labelling attached and in merchantable folded condition as you received them, or you will be charged a re-packing fee of $4.00 +GST per garment.  Any garment not fit for resale will not be refunded.

Embroidered or screen printed garments can only be returned where there is a genuine fault with the product.

 
Copyright & Trademarks

Unless otherwise stated, Davis Doherty is the owner of all copyright, trademarks and other intellectual property rights relating to the Davis Doherty website and its contents. This includes without limitation all intellectual property rights in respect of all text, graphics, logos, images and software that are included in the Davis Doherty website.

Where Davis Doherty prints any logo or artwork at the request of a Customer on goods ordered by the Customer then, the Customer shall be solely responsible for any breach of copyright or intellectual property right in the work or subject matter reproduced and will indemnify the Company against all claims in respect thereof including all demands, proceedings, damages, costs, expenses and liabilities however arising in respect of infringement and/or breach.